Cookie Policy

Cookies are small text files placed on your device when you visit a website. Similar technologies (such as local storage, pixels and software development kits in our apps) work in comparable ways. Together we refer to them as "cookies" in this policy. They help the Platform work, remember your choices, keep it secure, and help us understand how it is used.

Strictly necessary cookies

These are required for the Platform to function and cannot be switched off in our systems. They include cookies that keep you logged in, remember items in your booking flow, support secure payment, and protect against fraud and abuse. Because they are essential, they do not require consent.

Functional cookies

These remember your preferences, such as language, currency and recently viewed stays, to give you a more personalised experience.

Analytics cookies

These help us understand how visitors use the Platform — which pages are viewed and where problems occur — so we can improve it. We only use these where you allow them.

Marketing cookies

Where used, these help us measure and show relevant offers. We only use these where you allow them.

The Platform relies on a small number of providers that may set cookies or process device data:

Stripe

used for payment processing and fraud prevention. Stripe sets cookies that are necessary to process payments securely and to detect fraudulent activity.

Mapbox

used to display maps and location features. Mapbox may process technical and device data when map features are used.

Sentry

used to detect and diagnose technical errors, which may involve limited technical identifiers to link error reports.

Feev's own cookies

used to keep you signed in, remember your preferences (such as language and currency), and operate the booking flow.

When you first visit the Platform, you can choose which non-essential cookies to allow through our cookie banner. You can change your choices at any time through our Cookie Preferences.

Strictly necessary cookies cannot be turned off, as the Platform cannot function without them.

You can also control cookies through your browser settings, including deleting existing cookies or blocking new ones. Note that blocking some cookies may affect how the Platform works.

Cookies are either:

• Session cookies, which are deleted when you close your browser, or
• Persistent cookies, which remain on your device for a set period or until you delete them.

The retention period varies by cookie and by the provider that sets it.

We may update this Cookie Policy as the Platform and the services we use change. The version in force is the one published on the Platform, and we will update the effective date above when we make changes.

If you have questions about this Cookie Policy, contact us at support@feev.com.